Frequently Asked Questions

We’ve answered some of the most common questions about MapleCross Health and the cross-border care process. If you don’t see your question here, please contact us directly.

  • MapleCross Health™ is a consulting firm that helps Canadian patients access timely outpatient healthcare procedures in the United States, when long wait times at home are not an option.

  • Our services are designed for Canadian residents who are facing unusually long wait times for outpatient procedures and are seeking faster, high-quality care across the border.

  • We assist with a range of outpatient surgical procedures, specialty imaging, and dental surgeries. Each case is assessed individually to ensure the right fit.

  • In many cases, yes. A referral or diagnosis helps us connect you with the appropriate U.S. specialist. We can guide you through this step if needed.

  • Costs vary depending on the procedure, provider, and facility. MapleCross Health helps you understand what to budget and can provide rough estimates before moving forward.

  • Most Canadian provincial health plans do not cover elective care in the U.S. However, some private insurance or supplemental policies may apply. We’ll help review your options.

  • We start with an initial consultation to understand your needs. From there, we identify U.S. providers, facilitate scheduling, and guide you through post-procedure follow-up.

  • We partner with accredited outpatient surgical centers across the United States that are accessible, reputable, and committed to patient-centered care.

  • In many cases, patients are scheduled within weeks—sometimes days—depending on the procedure and provider availability.

  • Simply reach out to us through our Contact page. We’ll walk you through the next steps and begin your personalized care pathway.